What Is The Customer Thinking?
We can’t read our customer’s mind, but if you’re not giving them what they need, then you’re not in the game.
Are you researching Pinterest, Facebook, Quora, etc., to look at the ‘conversations’ people are having.
Customer experience means EVERYTHING I do on my website, is done with my customer experience in mind.
Content, navigation, graphics, fonts, product or service presentation style, information, etc..
We are all customers, so putting ourselves in our customers shoes shouldn’t be too difficult.
After all, we’ve all had various shopping experiences either in stores or on-line…
The basis of this post was initially created on Wealthy Affiliate by TimMoto
You can find more inspirational posts by this member, by typing their name into the search box at the site.
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Posted on: November 5, 2019, by : Gordon McQue